Huawei eSpace U2980 contact centers U281SMU02 System Management Unit U281SMU02 Overview Huawei eSpace U2980 contact centers U281SMU02 System Management Unit. U281SMU02 Specification U2980 Specifications Maximum Number of Concurrent Online Agents and IVRs 480 agents + 480 IVRs Digit Collection Modes RFC2833 or DTMF Audio Codec Protocols G.711 (A-law and mu,-law) G.729A/B/AB G.723.1 G.722/G.722.1/G.722.2 AMR AMR-WB Audio File Formats WAV, VOX, 3GP, or AVI Trunk Signaling Protocols E1: ISUP, TUP, PRI, or QSIG (basic call) T1: PRI (ANSI standard) Broadband protocol: SIP Security SRTP/SRTCP (negotiation standard: RFC4568): AES_CM_128_HMAC_SHA1_80, AES_CM_128_HMAC_SHA1_32, SIP OVER TLS: TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA, TLS_RSA_WITH_3DES_EDE_CBC_SHA, TLS_RSA_WITH_RC4_128_SHA Busy Hour Completed Calls (BHCC) 12,000,000 Main Control Board Switchover Time 3s Maximum Number of Cascaded Subracks Deployed alone: 3 Deployed with USM: 24 Mean Time Between Failures (MTBF) 10 years Processing Capabilities of a Single U2980 Number of E1 trunks: 960 Number of IVRs: 480 Number of agents: 480 Performance Indicators Call connection rate ge, 99.999% Mean Time Between Failures (MTBF): 10 years Mean Time To Repair (MTTR): 30 minutes Phone Compatibility Huawei 7900 series IP phones Huawei iAgent IP SoftPhone Huawei IADs Power Supply and Consumption Rated voltage: 48V DC/100V AC to 240V AC Maximum power consumption (single subrack, full configuration): About 800W Dimensions (H x W x D) 175 mm x 442 mm x 550 mm (4U) Weight About 45 kg (single subrack, full configuration) Related products S5700-28P-LI-AC S5700-26X-SI-12S-AC S5700-10P-PWR-LI-AC S5700-10P-LI-AC S5700-28C-EI-AC S5700-48TP-PWR-SI-AC S6700-24-EI S6700-48-EI S6720-32C-SI-AC S6720-16X-LI-16S-AC S6720-26Q-SI-24S-AC S6720S-16X-LI-16S-AC
